In today’s IT dependent world, a good help desk is one of the most important resources companies have for centralized problem-solving and support. In theory, they provide a single location for...
Posted by Ray Steen
Read MoreRay Steen, Chief Strategy Officer, MainSpring, Inc. was quoted by CSO Online on a Titania research study that pegs losses from misconfigurations at average of 9% of annual revenue. View the full...
Posted by Ray Steen
Read MoreThe virtual chief information officer (vCIO) is a uniquely versatile IT role – having one can positively impact business performance across so many domains, it’s hard to list them all. As we...
Posted by Ray Steen
Read MoreWhy would someone run five miles on a treadmill, sweat through three sets of pushups and a hundred burpees, and then drop by a donut place on the way home from a workout? American psychologist Leon...
Posted by Amer Yaqub
Read MoreMetrics are an essential aspect of good reporting – they provide visibility into the success of your organization and directions for improvement. Moreover, they align your team towards a common goal...
Posted by Ray Steen
Read MoreToday, businesses know that IT is essential to their mission: with 78% of small business leaders stating that IT is a top investment for them in 2022, Gartner predicts a worldwide IT spend of $4.4...
Posted by Ray Steen
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