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The Future of Ransomware Defense: a Primer for Business Leaders

Ransomware is a common threat most companies face today. While the relevant departments should take steps to combat and even prevent ransomware, decision-makers should understand the threat at a high...

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Four Challenges to Help Desk Performance, and How We Solve Them

In today’s IT dependent world, a good help desk is one of the most important resources companies have for centralized problem-solving and support. In theory, they provide a single location for...

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1 Minute Read

Network Mistakes, Misconfigurations Cost Companies Millions

Ray Steen, Chief Strategy Officer, MainSpring, Inc. was quoted by CSO Online on a Titania research study that pegs losses from misconfigurations at average of 9% of annual revenue. View the full...

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7 Minute Read

Four ways vCIOs lower your IT costs, with real examples

The virtual chief information officer (vCIO) is a uniquely versatile IT role – having one can positively impact business performance across so many domains, it’s hard to list them all. As we...

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2 Minute Read

Are Donuts After Exercise Like Investing in an IT Plan with Inadequate Cybersecurity?

Why would someone run five miles on a treadmill, sweat through three sets of pushups and a hundred burpees, and then drop by a donut place on the way home from a workout? American psychologist Leon...

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5 Questions to Help You Find Better Metrics for Meaningful Reporting

Metrics are an essential aspect of good reporting – they provide visibility into the success of your organization and directions for improvement. Moreover, they align your team towards a common goal...

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