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4 Minute Read

Why Your MSP’s Managed Hosting Plan is a Trap

Imagine yourself in the following scenario: you go out to eat at a fancy restaurant. When you pull up, a valet offers to park your car. You toss the valet your key, leave a tip and head inside for...

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7 Minute Read

The Hidden Cost of Cutting Corners: Why IT Modernization isn’t Optional

Today the word ‘modernization’ gets thrown around a lot – it has been on the lips of every CIO and CISO for years. In spite of that, most businesses today have more modernizing to do: according to...

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5 Minute Read

The Future of Ransomware Defense: a Primer for Business Leaders

Ransomware is a common threat most companies face today. While the relevant departments should take steps to combat and even prevent ransomware, decision-makers should understand the threat at a high...

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Four Challenges to Help Desk Performance, and How We Solve Them

In today’s IT dependent world, a good help desk is one of the most important resources companies have for centralized problem-solving and support. In theory, they provide a single location for...

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1 Minute Read

Network Mistakes, Misconfigurations Cost Companies Millions

Ray Steen, Chief Strategy Officer, MainSpring, Inc. was quoted by CSO Online on a Titania research study that pegs losses from misconfigurations at average of 9% of annual revenue. View the full...

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7 Minute Read

Four ways vCIOs lower your IT costs, with real examples

The virtual chief information officer (vCIO) is a uniquely versatile IT role – having one can positively impact business performance across so many domains, it’s hard to list them all. As we...

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