MainSpring Blog (31)

Four Reasons Help Desks Fail

As part of a managed services provider (MSP) community, I know firsthand that there are many quality help desks out there. The common challenge, however, is that there are many moving parts to...

Posted by Brenda Sneed

You Aren’t Saving What You Thought You Were

Business owners tend to treat their computers a lot like their cars. A large majority of drivers will opt to “drive their car into the ground,” and make it last as long as possible. When replacing...

Posted by Jeremy Kaikko

Using Road Maps to Achieve Your Business Goals

Growing up, I was amazed how the Road Runner always managed to foil his nemesis, Wile E. Coyote, in his pursuit. The Coyote used the American Company Making Everything (ACME) Corporation products in...

Posted by Kurt Schneider

Riding the SharePoint Highway

I had the opportunity to test drive a Tesla Model S while at the SharePoint conference in Boston during the week of June 30, 2016, and walked away feeling like I had just jumped into a time machine...

Posted by John Laub

Do You just Back Up, or Do You Protect Your Data?

I ran into an issue not too long ago where I found myself in need of some major car repairs. Fortunately, my warranty covers a free loaner car while it’s being serviced, so the overall experience...

Posted by Jeremy Kaikko

Be the Parent, Not the Child: Checklists from A-Z!

My first experience with checklists was when I was just a kid, though it was not my checklist. My parents used checklists to constantly remind me of my tasks and chores. Sound familiar? Now, we can...