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Ray Steen

About Ray Steen

Ray Steen is Co-Owner & CEO for MainSpring and has been with the firm since 2014. With over 25 years of experience in strategy, consulting and communications, his expertise arms clients with the strategies, tools and resources to meet their mission. Ray is a proud dad and coach of 5 kids, a fantasy sports nut and bleeds for the Chicago Bears and Boston Celtics.



Articles by Ray Steen

5 Minute Read

Four Challenges to Help Desk Performance, and How We Solve Them

In today’s IT dependent world, a good help desk is one of the most important resources companies have for centralized problem-solving and support. In theory, they provide a single location for...

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1 Minute Read

Network Mistakes, Misconfigurations Cost Companies Millions

Ray Steen, Chief Strategy Officer, MainSpring, Inc. was quoted by CSO Online on a Titania research study that pegs losses from misconfigurations at average of 9% of annual revenue. View the full...

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7 Minute Read

Four ways vCIOs lower your IT costs, with real examples

The virtual chief information officer (vCIO) is a uniquely versatile IT role – having one can positively impact business performance across so many domains, it’s hard to list them all. As we...

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7 Minute Read

5 Questions to Help You Find Better Metrics for Meaningful Reporting

Metrics are an essential aspect of good reporting – they provide visibility into the success of your organization and directions for improvement. Moreover, they align your team towards a common goal...

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3 Minute Read

Why IT Leaders Must Shift to Outcome-based Strategies

Today, businesses know that IT is essential to their mission: with 78% of small business leaders stating that IT is a top investment for them in 2022, Gartner predicts a worldwide IT spend of $4.4...

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1 Minute Read

How Managed Security Service Providers Can Help Protect Against Ransomware

Ray Steen, Chief Strategy Officer of MainSpring was the featured guest for Brilliance Security Magazine's podcast discussing how managed security service providers can help protect against...

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