Quick! Where’s the name, number and email for mister or misses so and so? Every business or organization has institutional knowledge—sometimes referred to as their accounts, clients, customers,...
Posted by Kurt Schneider
Read MoreImagine yourself in this scenario… You’re on your way to a fancy restaurant for dinner. As you pull up, you notice they have a valet service. Instead of parking in one of the five garages within the...
Posted by Jeremy Kaikko
Read MoreWhether it’s over coffee or at a conference, I have the same conversations about the information technology (IT) industry with more than 80 CEOs and leaders that I meet with each year. It usually...
Posted by Marshall Micheals
Read MoreI work with a lot of SharePoint clients, so I’ve seen sites that were well-governed and others that look like the wild west. SharePoint is a platform that can do a lot of different “stuff,” but a...
Posted by John Laub
Read MoreAs part of a managed services provider (MSP) community, I know firsthand that there are many quality help desks out there. The common challenge, however, is that there are many moving parts to...
Posted by Brenda Sneed
Read MoreBusiness owners tend to treat their computers a lot like their cars. A large majority of drivers will opt to “drive their car into the ground,” and make it last as long as possible. When replacing...
Posted by Jeremy Kaikko
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