--- title: MainSpring Blog | Outsourced IT description: Outsourced IT | Get the latest insights and information related to cybersecurity, IT services, and automation from MainSpring. --- [![Mainspring, Inc.](https://blog.gomainspring.com/hubfs/MainSpring_June2024/Images/mainspring-logo-cybersecurity-it-services-automation-qjudg0lgsu8o3zserelwpic5pgl0i7mbxusowrykj8.png)](https://gomainspring.com/) [mailto:hello@gomainspring.com](mailto:hello@gomainspring.com) - [About](https://gomainspring.com/about/) - [Our Team](https://gomainspring.com/our-team/) - [Industries](https://gomainspring.com/industries/) - [Partners & Certifications](https://gomainspring.com/partners-certifications/) - [Careers](https://gomainspring.com/careers/) - [Solutions](https://gomainspring.com/solutions/) - [Cybersecurity](https://gomainspring.com/solutions/cybersecurity/) - [ProSuite™](https://gomainspring.com/solutions/prosuite/) - [Automation](https://gomainspring.com/solutions/automation/) - [FileMaker Development](https://gomainspring.com/solutions/filemaker/) - [Apple Device Lifecycle Services](https://gomainspring.com/solutions/apple-services/) - [vCIO](https://gomainspring.com/solutions/vcio/) - [Cost Management](https://gomainspring.com/solutions/cost-management/) - [Support & Help Desk](https://gomainspring.com/solutions/support-help-desk/) - [Case Studies](https://gomainspring.com/case-studies/) - Pricing - [ProSuite™](https://gomainspring.com/pricing/) - [Evolve™](https://gomainspring.com/pricing-evolve/) - Resources - [Blog](https://blog.gomainspring.com/) - [Media Resources](https://gomainspring.com/media-resources/) - [Downloads](https://info.gomainspring.com/resources) - [News & Events](https://blog.gomainspring.com/news) - [Contact Us](https://gomainspring.com/contact-us/) # Blog ### Subscribe to Our Blog - [Home](https://gomainspring.com/) - Resources - Blog - [Most Recent](https://blog.gomainspring.com) - [Cybersecurity](https://blog.gomainspring.com/topic/cybersecurity) - [ProSuite](https://blog.gomainspring.com/topic/prosuite) - [Automation](https://blog.gomainspring.com/topic/automation) - [vCIO](https://blog.gomainspring.com/topic/vcio) - [Cost Management](https://blog.gomainspring.com/topic/cost-management) - [Support & Help Desk](https://blog.gomainspring.com/topic/support-help-desk) 5 Minute Read #### [Four Challenges to Help Desk Performance, and How We Solve Them](https://blog.gomainspring.com/four-challenges-to-help-desk-performance-and-how-we-solve-them) In today’s IT dependent world, a good help desk is one of the most important resources companies have for centralized problem-solving and support. In theory, they provide a single location for... Posted by [Ray Steen](https://blog.gomainspring.com/author/rsteen) [Read More](https://blog.gomainspring.com/four-challenges-to-help-desk-performance-and-how-we-solve-them) 1 Minute Read #### [Network Mistakes, Misconfigurations Cost Companies Millions](https://blog.gomainspring.com/news-events/network-mistakes-misconfigurations-cost-companies-millions) Ray Steen, Chief Strategy Officer, MainSpring, Inc. was quoted by CSO Online on a Titania research study that pegs losses from misconfigurations at average of 9% of annual revenue. View the full... Posted by [Ray Steen](https://blog.gomainspring.com/author/rsteen) [Read More](https://blog.gomainspring.com/news-events/network-mistakes-misconfigurations-cost-companies-millions) 1 Minute Read #### [New Software Vulnerability Zeroes in on Microsoft Programs](https://blog.gomainspring.com/news-events/new-software-vulnerability-zeros-in-on-microsoft-programs) Ray Steen, Chief Strategy Officer, MainSpring, Inc. was quoted by TechNewsWorld on New Software Vulnerability Zeros In On Microsoft Programs View the full article New Software Vulnerability Zeros In... Posted by [Ray Steen](https://blog.gomainspring.com/author/rsteen) [Read More](https://blog.gomainspring.com/news-events/new-software-vulnerability-zeros-in-on-microsoft-programs) 5 Minute Read #### [IT Strategy: The Benefits of a vCIO (and Why You Need One Now)](https://blog.gomainspring.com/business-strategy/benefits-of-a-vcio) In today’s fast-moving world, information technology (IT) is not an optional investment: it is the foundation for workplace productivity, and the channel through which customers and clients interact... Posted by [Amer Yaqub](https://blog.gomainspring.com/author/ayaqub) [Read More](https://blog.gomainspring.com/business-strategy/benefits-of-a-vcio) 1 Minute Read #### [2022 Study: 50% of SMBs Have a Cybersecurity Plan in Place](https://blog.gomainspring.com/news-events/2022-study-50-of-smbs-have-a-cybersecurity-plan-in-place-2) Ray Steen, Chief Strategy Officer, MainSpring, Inc. was quoted by UpCity on Cybersecurity Threat Preparation and Prevention Measures. View the full article 2022 Study: 50% Of SMBs Have A... Posted by [Ray Steen](https://blog.gomainspring.com/author/rsteen) [Read More](https://blog.gomainspring.com/news-events/2022-study-50-of-smbs-have-a-cybersecurity-plan-in-place-2) 5 Minute Read #### [Just What is a vCIO Anyways? Four Answers from our IT Professionals](https://blog.gomainspring.com/business-strategy/just-what-is-a-vcio-anyways) Just What is a vCIO Anyways? Four Answers from Our IT Professionals Today, small businesses and large enterprises alike need outsourced IT providers to manage the delivery of mission-critical... Posted by [Ray Steen](https://blog.gomainspring.com/author/rsteen) [Read More](https://blog.gomainspring.com/business-strategy/just-what-is-a-vcio-anyways) - [1](https://blog.gomainspring.com/topic/outsourced-it/page/1) - [2](https://blog.gomainspring.com/topic/outsourced-it/page/2) - ## Getting Started We’ll discuss your business, needs, and expectations to get you on a path to better IT. 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