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Four Challenges to Help Desk Performance, and How We Solve Them

In today’s IT dependent world, a good help desk is one of the most important resources companies have for centralized problem-solving and support. In theory, they provide a single location for...

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Network Mistakes, Misconfigurations Cost Companies Millions

Ray Steen, Chief Strategy Officer, MainSpring, Inc. was quoted by CSO Online on a Titania research study that pegs losses from misconfigurations at average of 9% of annual revenue. View the full...

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New Software Vulnerability Zeroes in on Microsoft Programs

Ray Steen, Chief Strategy Officer, MainSpring, Inc. was quoted by TechNewsWorld on New Software Vulnerability Zeros In On Microsoft Programs View the full article New Software Vulnerability Zeros In...

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IT Strategy: The Benefits of a vCIO (and Why You Need One Now)

In today’s fast-moving world, information technology (IT) is not an optional investment: it is the foundation for workplace productivity, and the channel through which customers and clients interact...

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2022 Study: 50% of SMBs Have a Cybersecurity Plan in Place

Ray Steen, Chief Strategy Officer, MainSpring, Inc. was quoted by UpCity on Cybersecurity Threat Preparation and Prevention Measures. View the full article 2022 Study: 50% Of SMBs Have A...

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Just what is a vCIO anyways? Four answers from our IT professionals

Just What is a vCIO Anyways? Four Answers from Our IT Professionals Today, small businesses and large enterprises alike need outsourced IT providers to manage the delivery of mission-critical...

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